B2C Ecommerce Strategy

Trading online has always moved quickly, now with the ai revolution its moving faster than ever before, our team of experienced experts take the time to understand your business and work with you to create a strategy for your business.

ACQUISITION

Find and Attract New Customers

Acquiring new customers is the life blood of every business, there have never been more opportunities for doing this, cut through the noise and find the channels that work for your business

Define campaign themes and identify marketing channels

Create a content strategy for maximum online visibility

Define targets and goals and track performance

Customer Experience

Unlock the Power of an Exceptional Experience

The experience you provide to customers is critical to your success, every aspect of the customer journey should be reviewed and optimised, always asking the question "can we do this better?"

Review customer journeys and the onsite experience

Analyse the data, run user tests and interviews

Define key metrics and track performance

ARAM's beautifully designed B2B & B2C ecommerce store.
Loyalty scheme for The Foldline on Shopify
RETENTION

Build a strategy of retaining and delighting customers

Retaining customers is the key to a strong and resilient company, investing in retention will pay dividends

Review customer feedback to improve your product or service

Help customers understand your products by providing helpful information

Define incentives that build retention and loyalty

OPERATIONS

Optimise operational processes to improve efficiency

Make sure every critical system uses robust, fault-tolerant integrations, and proactively identify issues, pinpoint bottlenecks, and implement effective solutions.

Review manual processes and automate them

Reduce noise and build in auto correction for errors

Find new solutions to outdated practices

Keen to learn more? Get in touch

We're here to answer your questions and discuss any potential projects.